CASE STUDY

Overcoming Staffing Challenges: How GigSmart Helped a Global Technology Delivery Company Succeed

A global technology delivery company with over 50 distribution centers across the U.S. was facing high turnover rates and challenges in finding and retaining staff. This shortage of workers impacted their ability to deliver their services efficiently, leading to a drop in customer satisfaction and profitability. In response, the delivery company turned to GigSmart to help source on-demand warehouse workers and tackle their staffing problems.

The Challenge

The high turnover rates and challenging labor market created a staffing shortage across the technology company’s 50+ distribution center locations, impacting the company’s ability to fulfill orders and meet their high customer demands. The company needed a solution that could help them source additional staff quickly and efficiently. They needed to find a reliable and cost-effective way to source on-demand labor that could help them keep up with their operations and meet customer expectations.

The Solution

The technology company faced a staffing shortage across its 50+ distribution center locations due to high turnover rates and a challenging labor market, which in turn affected its ability to fulfill orders and meet the high demands of its customers. As a result, the company urgently sought a solution to source additional staff quickly and efficiently. Their aim was to find a reliable and cost-effective way to source on-demand labor that could help them keep up with their operations and meet customer expectations.

The Results

Since partnering with GigSmart, the delivery company has been able to overcome its staffing shortage challenges. They can now source on-demand warehouse workers within an hour and quickly fill any gaps in their workforce, ensuring that their distribution centers are fully staffed and can operate efficiently. The GigSmart platform has provided a cost-effective solution that allows the company to scale its workforce as needed, without incurring the costs associated with full-time employees.

 

GigSmart has helped the technology company improve its operations across its 50+ distribution centers. GigSmart’s solution has enabled the company to maintain a competitive edge in the delivery market, providing them the flexibility and scalability they need to succeed in today’s labor market.