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3 Interview Questions to Ask Every Carpet Installer Candidate

Once you’ve used Get Workers to track down a list of quality candidates in the area, it’s on to interviews! Candidate screening is crucial to the hiring process, and sets the tone for the type of employee that will eventually take on the role. With this in mind, it’s best to come prepared with a list of targeted questions to gauge the applicant’s skill, experience, and familiarity with the responsibilities. Check out the three interview questions below to make sure your next candidate screening is a success.

What is your education, background & experience?

One of the most critical aspects of hiring a carpet installer (or any flooring expert) is their related work history & experience. All applicants should be willing & able to provide any associated certifications along with a detailed work history (ideally one with many years experience). Proof of education in the related field is also a necessity, along with any level of education that your business may require. If your company specializes in a specific style or type of carpet, this is also a good opportunity to inquire about the candidate’s experience regarding this. Because the flooring installer will have regular access to your client’s home, it’s important to also conduct a basic background check to ensure you hire a trustworthy candidate.

What is the most complicated installation you’ve performed?

It goes without saying that some professional carpet installation jobs are more complex than others, requiring a wider array of skills and expertise to complete. Asking your potential hire to describe their most complicated install will help give you an idea of how they approach a problem, as well as the scope of their abilities. What was the property’s square footage? What unique tools or methods did you employ? In addition, you can also gain an impression of how well they mesh with coworkers, as any complex project would likely have required working closely with others.

How would you handle a client who is unhappy with the results of the project?

Working with people in a face-to-face setting is a must when it comes to installing a new carpet. And despite the best efforts of the team, homeowners will occasionally be unsatisfied with the results. Learning how your candidate has managed or potentially curbed this dissatisfaction in the past will help demonstrate their customer service skills. The candidate’s previous employers may also have some anecdotes to help paint a picture of the applicant’s social & customer service skills, indicating whether they’ve done a good job managing these incidences in the past.

Make sure to ask each candidate these key questions in additions to any others you’ve prepared, and you’ll find the ideal carpet installer in no time.  Try the Get Workers platform today, and find your next hire with GigSmart!