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3 Interview Questions to Ask Every Field Mechanic Before Hiring

Interviewing is one of the most critical steps in the hiring process, both for the employee as well as the company itself. During this phase, it’s crucial that both parties arrive prepared with a list of questions and concerns for the other. This helps to ensure a good fit & cohesive partnership between employee and employer. This is just as true when it comes to hiring field mechanics to conduct remote repair for your business. Here are a few questions to help ensure you find the right candidate when hiring your next field technician.

What Is Your Area of Expertise & Are You Familiar with Our Tools?

Your business may specialize in a specific form of repair, and be looking for a field service technician whose skill set fits the needs of your business & customers. There may also be specific products, tools, or systems that are key components of everyday work at your business, and finding a candidate with previous experience using them makes onboarding your new team member that much easier.

Working as a Field Mechanic Can Be Stressful – How Would You Deal with This on the Job?

As a field mechanic, expecting the unexpected is a must. It can be difficult to anticipate exactly how long any given job may take, and tracking down the cause of an issue can take time. With the customers potentially present & overseeing work, any delays can lead to tense situations. Keeping this in mind, you want to ensure any field mechanic you add to your team keeps a cool head in these heated situations.

What Preparations Do You Make Before Meeting a Customer On-Site?

As a representative of your business, any employee you hire carries your companies’ reputation along with them as they work. When searching for field technicians, it’s always a good idea to screen the candidate for their own perspective on what a good field mechanic experience should be for the customer. Experienced candidates will know to mention customer communication, appearance & professionalism, as well as familiarity with the job’s specifics and required tools.

By asking these three questions during the interview process & using Get Workers from GigSmart to browse profiles of local field mechanics, you’ll have no trouble finding the perfect fit for your business.