How to Hire Retail Sales Staff With GigSmart
Retail employees are the backbone of any successful business, and the right employees can help to drive revenue, build brand loyalty, and increase customer satisfaction during daily operations. However, finding and retaining great retail workers is often easier said than done. Luckily, with GigSmart, anyone can easily find and hire top-quality retail sales staff to help drive your business forward.
Not sure where to start? Keep these simple steps in mind as you go through the process of finding and hiring the right retail sales staff.
5 Strategies to Find and Retain Super-Star Retail Staff
While GigSmart can help you with the hiring process, it’s also important to have a strategy in place for retaining top performers. Here are five best practices to help you improve the quality of hires, and retain top retail talent.
1. Prioritize Attitude In The Interview Process
Attitude is everything when it comes to potential hires for retail environments. Look for prospective candidates who are positive, friendly, and have strong interpersonal skills. These qualities are essential for building strong customer relationships and driving sales. Happy employees make for happy customers!
2. Provide Higher Wages And Better Benefits
To attract great employees, you need to offer competitive compensation and benefits. This includes a fair base salary above minimum wage, performance-based incentives, and benefits like health insurance and retirement plans. Although this is sometimes the biggest challenge for retail business owners or store managers, it’s an essential best practice in the world of retail.
3. Offer Healthy, Flexible Working Conditions
Retail jobs are hard work and can be stressful for new employees, so it’s important to offer a healthy work-life balance, especially during the holiday rush. Some of the best ways to keep the best people include regular breaks, a comfortable, positive working environment, and flexible scheduling options.
4. Allow Growth And Career Opportunities
The best candidates — especially those with retail experience — want to feel like they have opportunities for growth and advancement. Offer retail positions with training and development programs, and create clear career paths for your sales staff. This will help to keep them engaged, motivated, and dedicated to excellent customer service.
5. Promote A Two-Way Feedback Culture
Finally, it’s important to promote a company culture that encourages feedback. Being a great place to work means supporting your retail talent through honest, open communication. Plus, a team member’s feedback on their experience working with your business can help you make improvements for new hires. This will help to create a positive working environment and ensure that your sales staff feel valued and supported.
Hire The Right Retail Sales Staff for Your Business
Attract and hire the right retail employees for your store or business by writing a thorough job description that includes a complete list of duties and responsibilities. Any previous experience, skillset, or certification that you want your potential hire to possess should also be included, to guarantee you find the ideal candidate that meets your needs and goals.
GigSmart gives you instant access to a wide selection of experienced retail candidates and temporary workers, making it easy and efficient to find the perfect fit. Get started today.
Alyssa D.Houston, TX
