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3 Helpful Tips for Screening Hotel Housekeeper Candidates

Screening is one of the most important parts of the hiring process. To exceed your hotel guests’ expectations, you need to find qualified housekeepers to keep your guest rooms and common areas in tip-top shape. To achieve the highest standards, use the following tips to help you weed out candidates who don’t have the right skills to perform the job.  

Verify Your Candidate’s Experience Level

Prior hotel housekeeping experience is essential in most cases, but especially if the successful candidate will be working at a luxury resort or hotel. Hotel housekeeper candidates will need to be willing and able to perform a wide range of housekeeping functions like disposing of trash, cleaning guest rooms, replenishing towels and linens, and sometimes cleaning the pool. If a candidate lacks experience, they may not be a good fit for the position.

Ensure They Have a Customer Service Mindset

The work that housekeepers perform is all about your customers. They ensure that your clients are comfortable and satisfied. While screening, ask questions to gauge whether the candidate is customer-minded; if they are, they’ll put forth sufficient effort to ensure clean public areas, spotless hotel rooms, and perfectly made beds.

Confirm the Working Shifts and Rate Upfront

A couple of crucial talking points during a screening call are work shifts and compensation. To minimize wasted time, specify plainly whether the position will be part-time or full-time. You’ll also want to confirm whether the candidate agrees with the expected wage for the job. 

It is not easy to find quality housekeepers, but they are integral to your business’s success. Use the above screening tips to find dependable housekeepers who perform top-notch housekeeping services with a smile.